Return and Refund Policy

Returns

At EuroBikes Outlet, we strive to provide our customers with the best possible shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy.

You have the right to return any bike purchased from our website within 14 days of receipt, provided that the bike is in its original condition, unused, and with all original packaging and tags intact.

Please note that customized or personalized bikes are not eligible for return unless there is a manufacturing defect or damage during transit.

To initiate a return, please contact our customer support team with your order details. They will guide you through the return process and provide you with a return authorization number.

Once we receive the returned bike and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase.

Refunds

We understand that sometimes a refund may be necessary. If you are eligible for a refund, we will process it within 14 days of receiving the returned bike.

Please note that the cost of return shipping will be deducted from your refund, unless the return is due to a manufacturing defect or damage during transit.

If you paid for your order using a credit card, please allow an additional 2-3 business days for the refund to appear on your statement, as processing times may vary depending on your bank.

Contact Us

If you have any questions or concerns regarding our return and refund policy, please feel free to contact our customer support team. We are here to assist you and ensure your satisfaction.

Email: support@eurobikesoutlet.com