Shipping Policy

Welcome to our Shipping Policy page! Here, we provide you with all the information you need regarding the shipping of our bikes within the United Kingdom and to our neighboring country, France. At EuroBikes Outlet, we strive to ensure a smooth and efficient shipping process for our valued customers.

Shipping Destinations

We currently offer shipping services to addresses within the United Kingdom and France. Whether you reside in the bustling cities of London or Paris, or in the picturesque countryside, we are here to deliver your bike right to your doorstep.

Shipping Methods and Timeframes

At EuroBikes Outlet, we understand the importance of receiving your bike in a timely manner. That’s why we offer two shipping methods for you to choose from:

Standard Shipping

Our standard shipping option ensures that your bike will be delivered within 3-5 business days from the date of purchase. This option is available for both UK and France destinations. Please note that additional processing time may be required during busy periods or due to unforeseen circumstances.

Express Shipping

If you’re in a hurry to receive your bike, we also offer an express shipping option. With express shipping, your bike will be delivered within 1-2 business days from the date of purchase. This option is available for both UK and France destinations. Please note that additional charges may apply for express shipping.

Shipping Costs

Shipping costs will vary depending on the destination and the weight of the bike. To provide you with the most accurate shipping cost, simply add the desired bike to your cart and proceed to the checkout page. Here, you will be able to view the shipping cost before finalizing your purchase.

For customers within the United Kingdom, we offer free standard shipping on all orders above £100. For orders below £100, a flat shipping fee of £10 up to £40 will be applied.

For customers in France, we offer free standard shipping on all orders above €150. For orders below €150, a flat shipping fee of €15 will be applied.

Order Tracking

Once your bike has been shipped, we will provide you with a tracking number via email. This tracking number will allow you to monitor the progress of your delivery and estimate its arrival time. Simply click on the provided link or enter the tracking number on our website’s tracking page to get real-time updates on your shipment.

International Shipping

At the moment, we only offer shipping services to addresses within the United Kingdom and France. We apologize for any inconvenience caused to our international customers and hope to expand our shipping services to more countries in the future.

Order Fulfillment Status

Order fulfillment status on a website is crucial for tracking your purchases. Here are the meanings of some common terms:

1. Completed: This status indicates that your order has been processed, packed, and shipped. It means that the items have been successfully delivered to you or are ready for pickup.
2. Out for Delivery: When your order is marked as “Out for Delivery,” it means that the package is on its way to your address and will be delivered to you soon. This status shows that the package is with the delivery service and is en route to you.
3. More: Other statuses you might encounter include “In Transit,” which means the package is moving between locations, “Delivery Attempted,” indicating that the delivery was attempted but unsuccessful, and “Delivered,” showing that the package has been successfully delivered to the specified address.

Understanding these statuses can help you track your orders and know when to expect your deliveries.

Shipping Partners

At EuroBikes Outlet, we have partnered with reputable shipping companies to ensure the safe and timely delivery of your bike. Our shipping partners have extensive experience in handling delicate items such as bicycles, and we trust them to deliver your bike in perfect condition.

Should you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and make your shopping experience with us as pleasant as possible.

Thank you for choosing EuroBikes Outlet for all your biking needs!