For the following categories of products, EuroBikesOutlet will provide warranty service if there are any quality problems or non-human caused problems. Warranty time starts from the time when you receive the goods. Please note that any overdue requests will not be accepted.

Reference of Quality Guarantee Solutions: 

1. Refund: partial refund / full refund / return and refund.
2. Reship: resend the partial parts / resend a new product
3. Repair: send the product to our local repair center to get

Please read the category warranty policy below, for each category the warranty may vary

Product category		Warranty period	Warranty Solutions
Smart Watch		1 year	Reship / Refund
Laptop		1 year	Reship / Refund
3D Printer		1 year	Reship / Refund / Repair
Laser Engraver		1 year	Reship / Refund / Repair
Vacuum Cleaner		1 year	Reship / Refund
E-Scooter	Frame / Folded Components / Handlebar / Folding Stem / Disc Brakes / Front Fork /   Accelerator / Brake Device / Controller / Displaying Meter / Motor / Front Light / Rear Light	1 year	Reship / Refund
Electric Bike	Motor / Controller / Battery / Charger / Front Fork / Rear Derailleur / Handlebar	1 year
	Front light / Tail light / Brake light / Mechanical brake device / Electric brake / Electric accelerator / Kickstand / Displaying Meter	3 Months
	Paint Logo / Decoration strip / Footpad / Crankset / Saddle	15 Days
RC Drone		1 year	Reship / Refund

Note:

1. For products purchased with large promotional discounts (half-and-above discounts, free gifts, giveaways, etc), if there are any quality issues, refund is the only available option. 
2. Natural product degradation through wear and tear, along with breakage/damage during use, is solely the customer’s responsibility and is not covered by our warranties.
3. If the product is damaged/misused by customers, the warranty will be invalid immediately. No compensation is available in such cases. 
4. Proof is needed for any non-human quality problems, such as pictures or videos.
5. [The warranty is invalid if the customer operates the product under the following circumstances]:

– refresh the hardware or root the device

– open the product to fix the device

-modify, delete, customize or exchange product components

-use the device in an inappropriate manner

-continue to use the item once a fault occurs and causes more damage